Topic: Sync Support / Outlook Exchange Sync Problem

Hi,

Sorry for the inconvenience.

Outlook sync is not yet available for new Famundo users. Only users of the old version can use it for now, the Famundo Social users (the version you signed up for) will be able to sync quite soon as well.

Regards,
Cosmin

Topic: Family Support / SMS pulldown menu trouble

Hi,

We appreciate feedback and your idea is pretty good. So probably it will happen based of some extra setting.
If you have other suggestions please use the forum. It’s the best way to get feedback into the product (btw the latest release had a LOT of features from user feedback).

Regards,
Cosmin

Topic: Family Support / SMS pulldown menu trouble

Hi,

We don’t have that feature in, the only way to see it now is on the feed box from the homepage.
Receiving these changes by email is something we want to add in the near future (one email per change or a daily digest based on some option), but for SMS not sure how it will work when there lots of changes. Would you use such a feature if you receive an SMS for each change in Famundo?

Cosmin

Topic: Family Support / SMS pulldown menu trouble

Hi,

All should be fine now with the alarms. Thank you for reporting the issue.
Regarding your second question. Yes, you’re on Famundo 3.0.
If you’re looking for notifications for the other family members for changes in the calendar you don’t need to set up anything. Any family member that logs into the site will see these changes in the Family feed box from their homepage.

Cosmin

Topic: Ideas and requests / Print End Times

Hi,

We added an extra option on the Print header (Showd event end times).

Please give it a try.

Regards,
Cosmin

Topic: Sync Support / Sync Error #506

Hi,

It’s better to wait for the newer version. It should be available next week if all goes well.

Cosmin

Topic: Family Support / Ooops Message when Subscribing

Hi,

Not sure how you got to that error as I noticed you removed the calendar record. Please use the ics url to subscribe to the other account. To do that in your Family account, go to Settings/Calendar/Subscribe and chose iCalendar.
Paste in the Public calendar URL the url of the calendar you wish to subscribe to from the hnmschool account (you can get that URL from here http://hnmschool.famundo.com/public/calendars/calendar_center/calendar_subscribing if you right click on the ‘Subscribe as iCalendar’ link).

Let us know if this works or not.

Regards,
Cosmin

Topic: Organization Support / View Event Notes in Public View

Hi,

FYI, this issue is fixed now.

Cosmin

Topic: Family Support / SMS pulldown menu trouble

Hi,

What browser are you using? It’s weird that you see only 1 char wide…
Please let us know so we can investigate.

Cosmin

Topic: Organization Support / ISO Dates (YY/MM/DD)

Hi,

We support ISO formatting.
If you want to change the format for your user you need to go to Settings/Member Preferences/Select your username. If you click on the Calendar tab you should see Date Format there (we support the US, Europe and ISO formats).

We’ll investigate what’s going with the ISO formatting and get back to you.

Regards,
Cosmin

Topic: Family Support / Message board errors

Hi,

Sorry for the trouble.
It’s something we heard in the past with the old version of Famundo and IE (the one your account is using).
We released a newer version and you’ll be migrated in the next couple of weeks. We can’t do much as all the development effort goes to the newer version. Please use Firefox (http://www.mozilla.com/en-US/firefox/) till we migrate your account as you won’t experience this weirdness with it.

Regards,
Cosmin

Topic: Family Support / Ooops Message when Subscribing

Hi,

I see some errors from your account. We’ll investigate and get back to you.

Cosmin

Topic: Family Support / Ooops Message when Subscribing

Hi,

Sorry for the inconvenience.
Can you post your account name please so I can look at the logs?

Regards,
Cosmin

Topic: Sync Support / Sync Error #506

Hi,
Sorry for the trouble.
Outlook sync is not yet available for new users. Only users of the old version can use it for now, the Famundo Social users (the version you signed up for) will be able to sync soon as well. We’ll have a site wide announcement for it.

Regards,
Cosmin

Topic: Family Support / Not getting email notifications for anything

Hi,

It was a glitch in our system. No other step is needed in your side.

Regards,
Cosmin

Topic: Family Support / Not getting email notifications for anything

Hi,

Should work for you now. Please give it another try.

Cosmin

Topic: Family Support / Not getting email notifications for anything

Hi,

Can you post your account name please so we can investigate?

Cosmin

Topic: Sync Support / Events are bumped a day

Hi,

Thank you for the extra details..We’ll have a fix soon.

Regards.
Cosmin

Topic: Organization Support / View Event Notes in Public View

Hi,

Yes, you’re right. We’ll have it fixed pretty soon.

Sorry for the inconvenience.

Regards,
Cosmin

Topic: Sync Support / Synch Error - Error #506

Hi,

It seems you’re using the latest version of Famundo (Famundo Social). We didn’t release sync support for it yet. It’s in the last stages of testing..Outlook sync is supported only by the old version of the product, but we’ll be available soon for the Famundo Social version.
We’ll make an announcement when we’ll have it ready.

Regards.
Cosmin

Topic: Famundo 3.0 Preview Release / Printing all day events

Hi Eric,

Yes, indeed it didn’t make it into the release. There are plans to do it, but not in the HTML version of the print..It could be when we implement pdf printing.

Regards,
Cosmin

Topic: Organization Support / View Event Notes in Public View

Hi,

I think we had a bug in Famundo Social with this. Can you give it one more try? Let us know if this is still an issue.

Regards,
Cosmin

Topic: Organization Support / Events not in Month view

Hi,
What version are you using? Is it Famundo Social? If so I think we fixed this issue recently..Please give it another try.
If it’s not fixed can you post your account so I can have a look.

Regards.
Cosmin

Topic: Sync Support / Events are bumped a day

Hi,

Anything special about those events that get bumped up? Are they recurrent events? If so what kind of rule did you set up for them.

Regards,
Cosmin

Topic: Sync Support / Windows (Vista) calendar

Hi,

Syncing with Windows Calendar is not something we support at this time.

Regards,
Cosmin