You are currently viewing a topic inside the Family Support forum.

Setup for family settings is no more available

 
Mar 26, 2007 8:34pm
Avatar Philip.Hanebeck 2 post(s)

Hi,
why can’t I setup the family settings, the setup menu shows only "My Settings" and "Change My Password".
Thanks
Philip
 
Mar 26, 2007 9:43pm
Avatar Cosmin Famundo Staff 149 post(s)

Hello,
The ‘Family settings’ are available for users that have the Parents role. So you’re probably logged into your Famundo account with an user that doesn’t have the ‘Parent’ role.
Regards,
Cosmin
 
Mar 27, 2007 5:35am
Avatar Philip.Hanebeck 2 post(s)

Hi,
thanks for your answer, I changed my role from ‘Parent’ to ‘Adult’, now nobody in the family has the parent role, what can I do to get access again ?
Regards
Philip
 
Mar 27, 2007 6:30am
Avatar Cosmin Famundo Staff 149 post(s)

Hello,
Please send an email to the support address (support@famundo.com) with the account name and the usename you wish to be reseted back to a Parent role and someone will take care of that.
Regards,
Cosmin

Signup or Login to post a reply.

You are currently viewing a topic inside the Family Support forum.