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COM Issues on client

 
Feb 17, 2008 8:30pm
Avatar Jason Beheler 2 post(s)

I installed/configurd the outlook plugin per the instructions. However, it seems the COM object is unable to initialize the outlook folder. I am unsure how to narrow this down. Is it the way Outlook is configured or is the COM object not working properly?

2008-02-17 15:27:06 GMT -5:00 – # Famundo Outlook Sync Plugin v. 6.5.1 – LOG file

15:27:06 GMT -5:00 [INFO] – ** BEGIN of Synchronization session *
15:27:06 GMT -5:00 [INFO] – Synchronization URL: http://sync.famundo.com/funambol/ds
15:27:06 GMT -5:00 [INFO] – Preparing synchronization of contact…
15:27:06 GMT -5:00 [INFO] – Preparing synchronization of appointment…
15:27:10 GMT -5:00 [INFO] – Outlook session opened successfully! Using: Outlook 2007.
15:27:10 GMT -5:00 [ERROR] – COM Pointer Error. Code = b9b4010f: Unknown error 0xB9B4010F
15:27:10 GMT -5:00 [ERROR] – Outlook Exception. – Unable to initialize Outlook Folder.
15:27:10 GMT -5:00 [ERROR] – Error opening Outlook folder for source ‘contact’ with path ’\\Beheler, Jason\Contacts’.
15:27:10 GMT -5:00 [ERROR] – Error in begin sync of source ‘contact’.
15:27:10 GMT -5:00 [ERROR] – COM Pointer Error. Code = bdd4010f: Unknown error 0xBDD4010F
15:27:10 GMT -5:00 [ERROR] – Outlook Exception. – Unable to initialize Outlook Folder.
15:27:10 GMT -5:00 [ERROR] – Error opening Outlook folder for source ‘appointment’ with path ’\\Beheler, Jason\Calendar’.
15:27:10 GMT -5:00 [ERROR] – Error in begin sync of source ‘appointment’.
15:27:10 GMT -5:00 [ERROR] – Error in syncing: Error in begin sync of source ‘appointment’.
15:27:10 GMT -5:00 [INFO] –
============================================================
================ SYNCHRONIZATION REPORT ================
============================================================

SYNCHRONIZATION COMPLETED WITH ERRORS
—-—-—-—-—-—-——-
Last error message = “Error in begin sync of source ‘appointment’.”
Last error code = 1

Contacts:
—-— Sync failed: Error in begin sync of source ‘contact’. (code = 111)

| on Client | on Server
-----|------|------
New     |    0/   0 |    0/   0 
Updated |    0/   0 |    0/   0 
Deleted |    0/   0 |    0/   0

Calendar:
—-— Sync failed: Error in begin sync of source ‘appointment’. (code = 111)

| on Client | on Server
-----|------|------
New     |    0/   0 |    0/   0 
Updated |    0/   0 |    0/   0 
Deleted |    0/   0 |    0/   0

15:27:11 GMT -5:00 [INFO] – Outlook session closed successfully.
15:27:11 GMT -5:00 [INFO] – Syncronization process completed with errors (code = 1).
15:27:25 GMT -5:00 [DEBUG] – Starting the Sync process…
15:27:25 GMT -5:00 [DEBUG] – Set a lower priority to the process
15:27:25 GMT -5:00 [DEBUG] – Set listeners
15:27:25 GMT -5:00 [DEBUG] – Creating SyncSources…
15:27:26 GMT -5:00 [DEBUG] – Creating the sync-mutex (“fol-SyncInProgress-1203280045”)
15:27:26 GMT -5:00 [DEBUG] – Start SyncClient::Sync() with 2 sources
15:27:26 GMT -5:00 [INFO] – ** BEGIN of Synchronization session *
15:27:26 GMT -5:00 [INFO] – Synchronization URL: http://sync.famundo.com/funambol/ds
15:27:26 GMT -5:00 [INFO] – Preparing synchronization of contact…
15:27:26 GMT -5:00 [INFO] – Preparing synchronization of appointment…
15:27:26 GMT -5:00 [DEBUG] – Checking devinfo…
15:27:26 GMT -5:00 [DEBUG] – devinfo hash: YYSEcozzSvsPpTC5M9t1iQ==
15:27:26 GMT -5:00 [DEBUG] – devinfo unchanged, no need to send
15:27:26 GMT -5:00 [DEBUG] – Initialization message:
15:27:26 GMT -5:00 [DEBUG] – <?xml version=”1.0” encoding=”UTF-8”?>
<syncml>
<synchdr><verdtd>1.1</verdtd>
<verproto>SyncML/1.1</verproto>
<sessionid>1203280046</sessionid>
<msgid>1</msgid>
<target><locuri>http://sync.famundo.com/funambol/ds</locuri>
</target>
<source><locuri>fol-SkJFSEVMRVJQQzpqYXNvbmJlaGVsZXI=</locuri>
</source>
<cred><meta><format xmlns="syncml:metinf">b64</format>
<type xmlns="syncml:metinf">syncml:auth-basic</type>
</meta>
<data>YmVoZWxlcnMgamJlaGVsZXI6bGV0bWVpbjE=</data>
</cred>
<meta><maxmsgsize xmlns="syncml:metinf">250000</maxmsgsize>
</meta>
</synchdr>
<syncbody><alert><cmdid>1</cmdid>
<data>200</data>
<item><target><locuri>scard</locuri>
</target>
<source><locuri>contact</locuri>
</source>
<meta><anchor xmlns="syncml:metinf"><last>0</last>
<next>1203280046</next>
</anchor>
</meta>
</item>
</alert>
<alert><cmdid>2</cmdid>
<data>200</data>
<item><target><locuri>fscal</locuri>
</target>
<source><locuri>appointment</locuri>
</source>
<meta><anchor xmlns="syncml:metinf"><last>0</last>
<next>1203280046</next>
</anchor>
</meta>
</item>
</alert>
<final /></syncbody>
</syncml>
15:27:26 GMT -5:00 [DEBUG] – User Agent = Famundo Outlook Sync Plugin v. 6.5.1
15:27:26 GMT -5:00 [DEBUG] – Initialization sent.
15:27:26 GMT -5:00 [DEBUG] – Connecting to sync.famundo.com:80
15:27:26 GMT -5:00 [DEBUG] – Requesting resource /funambol/ds
15:27:26 GMT -5:00 [DEBUG] – Sending data of size 1082…
15:27:26 GMT -5:00 [DEBUG] – Message sent
15:27:26 GMT -5:00 [DEBUG] – Finished sending data of size 1082.
15:27:26 GMT -5:00 [DEBUG] – Data sent succesfully to server. Server responds OK
15:27:26 GMT -5:00 [DEBUG] – Header: HTTP/1.1 200 OK

Server: Apache-Coyote/1.1

Set-Cookie:

Accept-Encoding: gzip,deflate

Uncompressed-Content-Length: 1753

Content-Encoding: deflate

Content-Type: application/vnd.syncml+xml

Content-Length: 534

Date: Sun, 17 Feb 2008 20:27:26 GMT

15:27:26 GMT -5:00 [DEBUG] – Uncompressed-Content-Length: 1753
15:27:26 GMT -5:00 [DEBUG] – Reading response…
15:27:26 GMT -5:00 [DEBUG] – Content-length: 534
15:27:26 GMT -5:00 [DEBUG] – Receiving data of size 534…
15:27:26 GMT -5:00 [DEBUG] – Finished receiving data of size 534.
15:27:26 GMT -5:00 [DEBUG] – Response read:
<?xml version=”1.0” encoding=”UTF-8”?>
<syncml>
<synchdr>
<verdtd>1.1</verdtd>
<verproto>SyncML/1.1</verproto>
<sessionid>1203280046</sessionid>
<msgid>1</msgid>
<target>
<locuri>fol-SkJFSEVMRVJQQzpqYXNvbmJlaGVsZXI=</locuri>
</target>
<source>
<locuri>http://sync.famundo.com/funambol/ds</locuri>
</source>
<respuri>http://sync.famundo.com/funambol/ds;jsessionid=E50ED9006263A38431AEAB0B0B4ADFA7</respuri>
</synchdr>
<syncbody>
<status>
<cmdid>1</cmdid>
<msgref>1</msgref>
<cmdref>0</cmdref>
<cmd>SyncHdr</cmd>
<targetref>http://sync.famundo.com/funambol/ds</targetref>
<sourceref>fol-SkJFSEVMRVJQQzpqYXNvbmJlaGVsZXI=</sourceref>
<data>212</data>
</status>
<status>
<cmdid>2</cmdid>
<msgref>1</msgref>
<cmdref>1</cmdref>
<cmd>Alert</cmd>
<targetref>scard</targetref>
<sourceref>contact</sourceref>
<data>508</data>
<item>
<data>
<anchor xmlns="syncml:metinf">
<next>1203280046</next>
</anchor>
</data>
</item>
</status>
<status>
<cmdid>3</cmdid>
<msgref>1</msgref>
<cmdref>2</cmdref>
<cmd>Alert</cmd>
<targetref>fscal</targetref>
<sourceref>appointment</sourceref>
<data>508</data>
<item>
<data>
<anchor xmlns="syncml:metinf">
<next>1203280046</next>
</anchor>
</data>
</item>
</status>
<alert>
<cmdid>4</cmdid>
<data>201</data>
<item>
<target>
<locuri>contact</locuri>
</target>
<source>
<locuri>scard</locuri>
</source>
<meta>
<anchor xmlns="syncml:metinf">
<last>1203280046495</last>
<next>1203280046495</next>
</anchor>
</meta>
</item>
</alert>
<alert>
<cmdid>5</cmdid>
<data>201</data>
<item>
<target>
<locuri>appointment</locuri>
</target>
<source>
<locuri>fscal</locuri>
</source>
<meta>
<anchor xmlns="syncml:metinf">
<last>1203280046495</last>
<next>1203280046495</next>
</anchor>
</meta>
</item>
</alert>
<final></final>
</syncbody>
</syncml>

15:27:26 GMT 5:00 [DEBUG] – Server requested syncmode “slow” for contact.
15:27:26 GMT -5:00 [DEBUG] – Server requested syncmode “slow” for appointment.
15:27:26 GMT -5:00 [DEBUG] – Checking for forced slow-sync…
15:27:27 GMT -5:00 [DEBUG] – --—-—-—-— contact BEGIN (mode “slow”) —-—-—-—--
15:27:27 GMT -5:00 [DEBUG] – beginSync of contact source: opening Outlook session…
15:27:27 GMT -5:00 [DEBUG] – Initialize COM library
15:27:27 GMT -5:00 [DEBUG] – Create Outlook.Application instance…
15:27:27 GMT -5:00 [DEBUG] – Logon to Outlook MAPI: default profile, show-dialog = true, new-session = false
15:27:27 GMT -5:00 [DEBUG] – Creating Redemption.MAPIUtils instance…
15:27:28 GMT -5:00 [DEBUG] – Creating Redemption.RDOSession instance…
15:27:28 GMT -5:00 [INFO] – Outlook session opened successfully! Using: Outlook 2007.
15:27:28 GMT -5:00 [ERROR] – COM Pointer Error. Code = c1f4010f: Unknown error 0xC1F4010F
15:27:28 GMT -5:00 [ERROR] – Outlook Exception. – Unable to initialize Outlook Folder.
15:27:28 GMT -5:00 [ERROR] – Error opening Outlook folder for source ‘contact’ with path ’\\Beheler, Jason\Contacts’.
15:27:28 GMT -5:00 [ERROR] – Error in begin sync of source ‘contact’.
15:27:28 GMT -5:00 [DEBUG] – --—-—-—-— appointment BEGIN (mode “slow”) —-—-—-——-
15:27:28 GMT -5:00 [DEBUG] – beginSync of appointment source: opening Outlook session…
15:27:28 GMT -5:00 [ERROR] – COM Pointer Error. Code = c414010f: Unknown error 0xC414010F
15:27:28 GMT -5:00 [ERROR] – Outlook Exception. – Unable to initialize Outlook Folder.
15:27:28 GMT -5:00 [ERROR] – Error opening Outlook folder for source ‘appointment’ with path ’\\Beheler, Jason\Calendar’.
15:27:28 GMT -5:00 [ERROR] – Error in begin sync of source ‘appointment’.
15:27:28 GMT -5:00 [DEBUG] – sources not available
15:27:28 GMT -5:00 [DEBUG] – Error occurred in sync: code 3 = Error in begin sync of source ‘appointment’.
15:27:28 GMT -5:00 [ERROR] – Error in syncing: Error in begin sync of source ‘appointment’.
15:27:28 GMT -5:00 [INFO] –
============================================================
================ SYNCHRONIZATION REPORT ================
============================================================

SYNCHRONIZATION COMPLETED WITH ERRORS
—-—-—-—-—-—-——-
Last error message = “Error in begin sync of source ‘appointment’.”
Last error code = 1

Contacts:
—-— Sync failed: Error in begin sync of source ‘contact’. (code = 111)

| on Client | on Server
-----|------|------
New     |    0/   0 |    0/   0 
Updated |    0/   0 |    0/   0 
Deleted |    0/   0 |    0/   0

Calendar:
—-— Sync failed: Error in begin sync of source ‘appointment’. (code = 111)

| on Client | on Server
-----|------|------
New     |    0/   0 |    0/   0 
Updated |    0/   0 |    0/   0 
Deleted |    0/   0 |    0/   0

15:27:28 GMT -5:00 [DEBUG] – Saving configuration to winRegistry
15:27:28 GMT -5:00 [DEBUG] – Writing configuration settings to the management tree
15:27:28 GMT -5:00 [DEBUG] – Closing Outlook…
15:27:28 GMT -5:00 [DEBUG] – Deleting ClientApplication instance
15:27:28 GMT -5:00 [DEBUG] – Releasing IMAPIUtils object…
15:27:28 GMT -5:00 [INFO] – Outlook session closed successfully.
15:27:28 GMT -5:00 [DEBUG] – Closing COM library…
15:27:28 GMT -5:00 [DEBUG] – Releasing sync-mutex…
15:27:28 GMT -5:00 [DEBUG] – Sync-mutex released – closing handle.
15:27:28 GMT -5:00 [DEBUG] – Delete SyncSources…
15:27:28 GMT -5:00 [INFO] – Syncronization process completed with errors (code = 1).
 
Feb 17, 2008 8:53pm
Avatar Jason Beheler 2 post(s)

I should have mentioned that this is running on a Windows XP box with Service Pack 2.
 
Feb 18, 2008 7:38am
Avatar Cosmin Famundo Staff 149 post(s)

Hi Jason,

It’s something in your environment that it’s causing this error. I’m trying to duplicate it. I’ll get back to you once I have more info.

Regards,
Cosmin
 
Feb 18, 2008 9:29am
Avatar Cosmin Famundo Staff 149 post(s)

Hi Jason,

Can you check if you installed the Windows KB939683 patch (it seems it’s a conflict with Windows Media 11).

Regards,
Cosmin
 
Mar 7, 2008 7:59am
Avatar Cosmin Famundo Staff 149 post(s)

Hi,

Any luck with this? Are you able to sync now?

Regards,
Cosmin

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