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Events not displayed

 
Jun 10, 2008 5:25pm
Avatar Momacsta 10 post(s)

Hello!
I just recently signed up with Famundo this past week. I had been adding events to my calendar just fine, but in the past few days I haven’t been able to add events at all, or I go through the process, putting all the appropriate information in, and the event does not show up on the view. I’ve tried changing everything to public view, but that doesn’t seem to help either. I only have 2 categories of calendars, with one containing over 25 calendars that I have assigned to individual people. I’m wondering if there’s something wrong with the server?
Thanks for any help!
 
Jun 10, 2008 6:41pm
Avatar Richard Famundo Staff 66 post(s)

Hi

Please confirm that the checkboxes next to the calendars on the left sidebar are all checked. If they are checked and you still cannot see your events, please let us know wnat we will investigate further.

Richard
 
Jun 10, 2008 9:21pm
Avatar Momacsta 10 post(s)

Hello,

Yes, the checkboxes are all checked. I’ve switched everything back to “Staff and Members” view only, as that is how we wanted it originally, and I’ve gone through the process of adding some more test events, but nothing appears after selecting “Add” in the event box. In my settings the default view is Public.
Thank you for the help.
 
Jun 10, 2008 9:49pm
Avatar Richard Famundo Staff 66 post(s)

Can you add Support as a user to your site, so we can log in to investigate further? You can then delete Support after we are finished.

To add Support, please follow the steps on this page

Let me know when you have done this.
 
Jun 10, 2008 9:56pm
Avatar Momacsta 10 post(s)

done! Thank you!
 
Jun 11, 2008 1:18am
Avatar Richard Famundo Staff 66 post(s)

Hi

Please log in and try again. We discovered that there was a problem with the way that you named your calendars with a “comma”. We have removed the “commas” until we can find a way to resolve this from occurring again.

Please let us know if you experience any further problems.

Thanks
 
Jun 11, 2008 4:34pm
Avatar Momacsta 10 post(s)

Awesome!! Thank you so much for the quick response, much appreciated.

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