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Loading delays and server errors

 
Avatar luanapost 4 post(s)

I am trying out your calendar for our organization and am struggling with long loading delays between most activities, such as adding a new event in the calendar. I am often getting an “oops unable to communicate with server” message. Is this a common problem or is there something I can do to allow the system to work more quickly?

 
Avatar April 4 post(s)

I have this same problem.

 
Avatar Cosmin Famundo Staff 171 post(s)

Hi,

Sorry for the inconvenience.
We’re investigating this issue right now.

Cosmin

 
Avatar luanapost 4 post(s)

I am also receiving a sporadic but frequent error when clicking the Messages link. I get an Internet Explorer error that says the page cannot be displayed. As soon as I bring the site back up again, I can click the link and it will work – but the error continues to appear later when I click the link.

 
Avatar Erica 2 post(s)

I am very happy with the capabilities of Famundo as I’ve just begun to use it to schedule tours for a museum. However, EVERY time I give it a command (switch from one month to another, add an event, delete an event, etc, etc), I get a loading bar that lasts for 5-20 seconds before the change takes place. I understand from a tech that this is a server issue. Is there a timeline for when this will be fixed? I cannot continue to work with such long wait times considering the high volume I’m working with. Unfortunately, I will not continue to patronize Famundo if this continues to be an issue for much longer.
Thank you,
Erica

 
Avatar Richard Famundo Staff 67 post(s)

Hi Erica

I apologize the the delays you are experiencing. We are very aware of the speed issue. We will be releasing a new version of Famundo in the very near future which has corrected a number of factors that are causing the slowness.

If you would like to be involved in beta testing this new version, please send an e-mail to info@famundo.com with the word “beta” in the subject line.

Richard

 
Avatar Erica 2 post(s)

Thanks Richard! I look forward to a speedier Famundo and I’ll look into the beta testing. As long as it doesn’t take too much time, I’m game.
Erica

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